As a partner in digitization, we accompany this state development bank in its transformation and help iteratively to develop solutions and products for its customers and employees.

• User and employee surveys to identify the biggest pain points.
• Workshops to develop digitization approaches for the identified pain points.
• Concept for the digitization of various loan application processes.
• Prototyping the developed approaches.
• User and employee surveys to validate the concepts.
• Validated recommendations for action.